Spirit Airlines is an American ultra-low-cost airline company, which started operations in the year 1983, with its headquarters based in Miramar, Florida. This airline serves destinations in the United States, the Caribbean islands, and Latin America. Let us know more detail about ‘Spirit Airlines Ticket Refund’.
Spirit Airlines Ticket Refund
Spirit Airlines does not provide with refundable airfare to ensure that the ticket prices are kept low for their passengers. However, customers are entitled to receive a complete refund of their ticket if they have reserved the tickets seven days (168 hours) or more before the scheduled time for departure. To get the refund, the customers have to make the refund request within 24 hours of their reservation time. Failure to do so will result in them not getting the full refund and they will have to pay a fee. It will take 20 business days after the request for refund is made for the refund to be processed. No additional charges are to be paid for cancellations and changes made 60 days before the scheduled departure time. The days taken for providing the refund may vary depending upon what payment method was used for purchase of the ticket. The refundable amount will be transferred using the same mode of transaction that was used while purchasing the ticket.
Refund Conditions and Cancellation Policy
Spirit Airlines has a tiered system using which it charges for flight changes and cancellations. The Spirit Airlines cancellation rate states that refund will be eligible on flights with refundable book tickets. In the case of a non-refundable ticket, to get the refund, the passenger will have to pay different rates of cancellation fees per the flight distance, class, cabin, and days before the scheduled departure time. The airline does not provide the option of canceling the flight on the scheduled date of departure and thus, the person would not receive any refund. For claiming a partial refund from the ticket, the passenger has to cancel at least 24 hours before the flight is scheduled to depart. If there has been any previous alteration made by the passengers in their flight itinerary, then on cancellation, Spirit Airlines cancellation rate will be charged and no refund will be granted.
As mentioned earlier, the passenger is not entitled to pay any additional cost if he/she has canceled the flight 60 days before the scheduled departure time. However $99 will be charged if the cancellation is made 0 – 2 days before the departure date, $79 if canceled 3 – 6 days before the departure date, and $49 if canceled 7 – 59 days before the departure date. For guests who are not entitled to any refund, receive reservation credits for the remaining balance of the original purchase once the alteration/cancellation and other non-refundable costs are accounted for.
How to cancel your flight ticket and get your refund from Spirit Airlines online?
1.Visit Spirit.com
2.Look for the “ My Trips” option on the flight search form located on the home page
3.Enter the passenger’s last name and confirmation code
4.On logging in, click on the cancel option.
5.Select the “Reason”from the dropdown menu which is given in accordance with the Spirit Airlines Cancellation policy
6.Thoroughly check the email address and phone number before clicking on the submit menu
7.On pressing “submit “, a detailed screen with a “ refund breakup “ will appear. The screen will be displaying the total amount the passenger is entitled to get as a refund.
8.The refund amount and the request reference number should be carefully noted down
9.Thoroughly check the email address and phone number. Press “ confirm” once you have received all the details about the refund request made.
Other methods of cancellation or changing flights
1.Texting Spirit Airlines at 48763 or dropping them a WhatsApp text at 855-728-3555
2.Directly messaging social media accounts of Spirit Airlines
3.Calling Spirit Airlines number – 855-728-3555
4.Using a guest service agent at the concerned local airport.
Conclusion
Spirit Airlines has been a big favorite among its fliers for its low and affordable ticket prices. In order to make flying easy , the airline has made simple rules about refund and cancellation. The response and customer care service are extremely professional, and work tirelessly to make travel free of complications. With extremely pocket friendly prices and refund policies, travelling with Spirit airlines should be a must.
Frequently Asked Questions
1) Can a passenger make changes or cancel a Free Spirit reward flight ticket and receive a refund?
Answer: The option of modifying or canceling is available for a free Spirit reward flight but the passenger is liable to pay change and cancellation charges and will be furthermore subjected to pay additional points if there is a difference from the original itinerary. Cancellations must be before the departure of the first flight in the itinerary. Passengers will receive a complete refund if they have reserved the tickets seven days (168 hours) or more before the scheduled time for departure and the refund request is made within 24 hours of the booking.
2) Do passengers get a refund on their non-refundable tickets in the case of health complications?
Answer: Guests who have booked flights with a non -refundable ticket and have not added their travel insurance to their reservation will be subjected to the terms and conditions of their booking.
However, a refund might be available in the case of death during or before the flight, provided a death certificate is submitted to the Guest Relations department.
3) Will a passenger be refunded if Spirit Airlines cancels the flight?
Answer: Spirit Airlines is entitled to pay the passenger a full refund of the ticket if there has been a cancelation due to any technical or weather problems
